These terms apply when you buy link building, outreach or digital PR services from ImpactGlide ("we", "us"). A signed proposal or order confirmation forms part of these terms; if the two conflict, the proposal wins.
1. Services
We plan and run outreach to independent publications to earn links and coverage for your website, as described in your plan or proposal. Each link is placed by the publication's own editors, so the exact sites, wording and publishing dates are confirmed as the work progresses.
2. Approvals
We send you prospect sites, content and anchor text for approval. Work you don't respond to within 5 business days may be treated as approved so the campaign can continue.
3. Fees and payment
- Monthly plans are billed in advance at the start of each month.
- Quarterly plans are billed in advance for three months at the quarterly rate.
- One-off campaigns are billed as set out in the proposal.
4. Cancellation
You can cancel a monthly plan with 30 days' written notice. Work already in progress during the notice period is completed and reported. Quarterly plans run to the end of the paid quarter.
5. Link replacement
If a link we placed is removed within 12 months of going live, we replace it with a link of equal or higher quality at no extra cost. This doesn't apply if the removal was caused by changes to your site, such as a deleted target page or a redirect.
6. No ranking guarantee
Search engines decide rankings and traffic. We commit to the quality and number of links in your plan, not to specific positions, traffic levels or Domain Rating scores.
7. Your responsibilities
You confirm that your website, products and any content you approve are lawful in your target markets, including any licences required for regulated industries such as gambling or legal services.
8. Confidentiality and ownership
We keep your strategy, reports and business information confidential. Once paid for, the content we write for your campaigns may be used by you without restriction, subject to each publication's own terms.
9. Liability
Our total liability under these terms is limited to the fees you paid in the three months before the claim. We're not liable for indirect losses such as lost profits or ranking changes.
10. Governing law
These terms are governed by the laws of [your country or state].